Shipping policy
Thank you for shopping with us! Here's everything you need to know about our shipping policy:
- Order Processing Time:
- Orders are typically processed within 1-2 business days from the time they are placed. Please note that orders are not processed or shipped on weekends or holidays.
- Shipping Rates:
- We offer flat-rate shipping within Canada. Shipping rates are calculated at checkout based on the destination and weight of your order.
- Shipping Methods:
- We currently offer standard shipping via Canada Post for all orders.
- Estimated Delivery Time:
- Once your order has been processed, please allow 3-7 business days for delivery within Canada. Please note that delivery times may vary depending on your location and any unforeseen delays with the carrier.
- Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery.
- Shipping Restrictions:
- At this time, we only ship within Canada. We do not offer international shipping.
- Shipping Address:
- Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for any delays or undelivered packages due to incorrect address information provided by the customer.
- Delivery Issues:
- If you encounter any issues with your delivery or have not received your order within the estimated delivery time frame, please contact us at [insert contact email or phone number] and we will be happy to assist you.
- Order Changes/Cancellations:
- Once an order has been placed, we are unable to make changes or cancellations. Please review your order carefully before completing the checkout process.